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Assistant Manager – Prosper, TX – $5,000.00 Sign-On Bonus

InTouch Credit Union

This is a Contract position in Prosper, TX posted January 13, 2022.

Description:All offers for employment with InTouch Credit Union are contingent upon the candidate completing a credit check, pre-employment drug screen and the submission of fingerprints in accordance with state and federal law.Welcome to InTouch Credit Union!Are you looking for an exciting opportunity that will let you develop your financial industry knowledge and enhance your professionalism? Do you enjoy collaborating with a team of dedicated individuals helping to bring the latest technological advancements, service models and essential products to a growing member base? Have you considered a career with an organization that emphasizes the value of every employee with employee-specific paths for growth, paid volunteer hours and other exciting benefits? If so, InTouch Credit Union wants to hear from you!A Little About UsIf you’re wondering what a credit union is, you’re not alone! A credit union is a financial institution where everyone who deposits money is a “member.” Members get access to the usual selection of savings and deposits, but they also can enjoy higher dividend rates since credit unions are not-for-profit!InTouch Credit Union (ITCU) currently serves more than 91,000 members across the United States and 20 other countries, through 13 physical locations and a convenient mobile/online service model. We are always looking for innovative ways to deliver outstanding member assistance, whether that’s through concierge-banking in our locations, through video services by way of our new interactive teller machines or in the leadership roles behind the scenes.Alright, Enough about Us… Who are We Looking For?Full -Time Relationship Manager who has experience with customer-focused/deadline-driven/high-energy environment, and who can provide courteous, friendly and professional assistance to their team, and our membership.Our ideal candidate will make anywhere between $45,900.00-$48,450.00 for this roleWill follow a Monday-Friday (flexibility between 8:30 a.m. to 5:30 p.m.) and every other Saturday between 8:30 a.m. to 1:00 p.m. schedule.This role is eligible to participate in the ITCU Exempt Employee Incentive Program, which can pay up to 11% of the annual salary, prorated based on the date of hire. (This incentive is based on the credit union achieving established service and financial measurements.)How about the opportunity to take advantage of a $5,000.00 sign-on bonus for this position? Your ITCU title will allow you to do just that.What about the Duties & Responsibilities?The Relationship Manager will work in our lobby, customer facing and providing the following as part of their key essential duties:Work with the Branch Manager to ensure the branch’s objectives and goals are achieved.Maintain open lines of communication with Branch Manager and branch staff; work closely with them to ensure exceptional member service delivery.Guide staff in delivering service excellence both externally and internally.Ensure staff is fully cross-trained and operating as a high performing team.Perform sales coaching for branch staff. Provide leadership guidance for staff when Branch Manager is unavailable.Generate, sell, and service consumer accounts to expand member base.Support Branch Manager to determine sales and business development needs.Conduct offsite business cold calls and outbound phone calls to attract and/or expand community relationships.Sell and cross sell products and services to prospects and existing members to enhance relationship building and provide enhanced services to members.And, of course, “other job-related duties as assigned.” Every job description asks for these, and no one is really sure what these are, exactly. The truth is, at ITCU, there’s really no such thing as “a typical day,” which often gives our staff the opportunity to flex their creative muscles, work with teams they may not usually work with and experience something new.Wow, that’s a lot…But, What Else Makes ITCU Stand Out?Of course! Aside from our competitive package of health and welfare benefits, not to mention discounted access to company products and services, we also offer:On-hire-date enrollment for medical/RX, dental and vision coverage;Voluntary Short-Term Disability & Long-Term Disability Plans available;Flexible Spending Accounts;401(k) & Roth contributions (matching contributions of 100% of your contributions that do not exceed 5% of compensation and a zero-vesting schedule!);Tuition reimbursement assistance for continued education through accredited colleges and universities;A special birthday gift to you in the form of a paid day off during your birth month;Four, fully paid days during the year to volunteer at an approved charity/organization of your choice;Interested? Excellent!We want to hear from you! You can apply today by clicking on the “Apply” button below!The Credit Union is committed to a policy of equal employment opportunity and does not discriminate in the terms, conditions or privileges of employment based on actual or perceived race, religion, color, creed, sex or gender (including pregnancy, childbirth and related medical conditions), age, genetic information, national origin, ancestry, citizenship status, physical or mental disability, military service and veteran status, sexual orientation, gender identity or gender expression (including transgender status), marital status, or in any other protected classification or status as defined under applicable federal, state or local laws and ordinances.. Requirements:Education/Certification:(2) Two years of college in Business or equivalent experience.Mortgage Loan Originator (MLO) registration with Nationwide Mortgage Licensing System and Registry (NMLS) required. (This is a SAFE Act position and registration will be required, upon offer, if an applicant does not currently have a NMLS number.)Experience:(3) Three or more years experience in the financial services industry.Required Knowledge:Working knowledge of Microsoft Office and Windows.Basic knowledge of software applications.Compliance with Federal Bank Secrecy and Money Laundering rules required.Other Skills:Excellent communication skills – in person and via telephone.Proven ability to identify customer needs and tailor features and benefits of products/services to customers with differing needs.Ability to make personal connections, engage and educate customers, ask open-ended questions and use listening skills to establish trust and build lasting customer relationships.Ability to meet and exceed sales goals.Strong time management and organizational skills.