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Account Manager, Sr

Vistra Corporate Services Company

This is a Contract position in Irving, TX posted December 18, 2021.

If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online.

Where permitted by applicable law, candidates must be fully vaccinated against COVID-19 by date of hire, if not currently employed by a subsidiary of Vistra Corp. Fully vaccinated means at least two weeks have passed since the second dose in a two-dose series, such as the Pfizer or Moderna vaccines, or a single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine.

Job Summary

Position will provide primary sales support to ERCOT, Large Commercial & Industrial, Commercial Door-to-door and Apartment & Builder Sales with pricing, data acquisition, issues management and contracting transactions.

Job Description


  • Support Large Business, Door-to-Door, Apartment & Builder Sales and ERCOT sales teams with setting up and closing highly profitable energy deals with business customers through a variety of means including obtaining usage history, working with price quotes and closing contracts
  • Use of Salesforce application, Utility Portals, ERCOT, LodeStar, Letters of Authorization to acquire utility usage, AdobeSign and associated systems, tools and portals
  • Maintains established service levels by working to obtain account information, provide contract pricing and resolve account issues
  • Works with organizations throughout Vistra to ensure customer accounts are handled efficiently and accurately
  • Ensures requests for pricing are responded to in a timely manner and works with pricing, structured transactions, legal, contract and credit groups to prepare customer offers
  • Able to manage, prioritize and complete support-related requests from sales executives
  • TOSA and Fixed Shape Contracts – accuracy of contract forms, tracking and resolving any discrepancies to ensure payment delays do not occur and if discovered, working within expected time frames to resolve and correct
  • Ensures adherence to regulatory and government guidelines in maintaining customer accounts
  • Ensures an accurate and timely process for maintaining customer account information and closing pricing transactions


  • High School diploma or equivalent
  • Experience gained through college degree programs and/or certifications is applicable to above skills
  • 2 – 3 years data or sales support analyst with pricing experience role and knowledge of ERCOT preferred
  • Experience using Salesforce preferred
  • Strong communication, interpersonal and written skills required.
  • Strong Excel, Word and Outlook skills required

Job Family



TXU Retail Services Company


Irving, Texas


We are a company of people committed to: Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication. If this describes you, then apply today!

If you currently work for Vistra or its subsidiaries, please apply via the internal career site.


Sales Managers


High School or Equivalent


2 to 3 years

Job type

Full time