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Inside Sales Superstar

Super Team Services

This is a Contract position in Corinth, TX posted September 1, 2021.

Job Description We like to call this position a Utility Concierge As UC, it is important to keep the customer experience top of mind A UC will develop quick relationships with potential customers on the phone, listens to the customers needs and then meets their needs by connecting them with utility services providers, insurance solutions, movers, etc. Most of your time will be spent speaking on the phone with “warm” to “hot” leads where customers have been told or introduced to our services. Outline of Duties : -Responsible for product/services knowledge to provide the best solutions for the customer -Cultivate client relationships -Make outbound calls to clients -Answer client questions on services -Using the company CRM to keep clients and sales organized -Look for opportunities to upsell services to clients -Closing deals -Timely customer follow up -Calling on leads in a timely manner -Achieving weekly, monthly, and yearly goals set by you and the team. -Ensure the client has a SUPER experience -Use polite phone etiquette when talking with customers (yes mamm, no sir, please, thank you, even tone, etc) -Defuse client/customer escalations and complaints -Be able to overcome customer objections -Take ownership and responsibility of decisions Qualifications: You must be: a clear communicator hard-working driven to connect with as many customers as possible someone who strives to serve customers with genuine care competitive by nature to meet monthly goals experience in sales/customer service environment ability to be on the phone for prolonged periods remain calm under pressure and handle structured deadlines strong listening skills Company Description We are a family owned company with a team centered culture and customer satisfaction driven environment. We are looking for individuals with a positive mental attitude, growth mindset, and who will go above and beyond for the client and their teammates. If you are looking for a home to grow in and a culture of support and family then this is the job for you