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Account Executive (Hybrid)

Quality Technology Services, LLC

This is a Full-time position in Irving, TX posted April 5, 2021.

**SUMMARY**The Account Executive is responsible for the achievement of sales quotas, revenue retention, churn mitigation and customer satisfaction.

This role is responsible for customer strategy, customer satisfaction and driving customer space and power expansion.

With a focus on a holistic and comprehensive understanding of customer infrastructure needs (cooling, power, server infrastructure), the Account Executive will develop short and long-term infrastructure strategies, and will be trusted infrastructure advisors for their accounts.

In the support of clients, this employee will spearhead technical, process and billing questions from current customers while completing sales and attending product/technical training sessions.**RESPONSIBILITIES,** other duties may be assigned+ The achievement of sales quotas and retention goals through development of personal relationships with existing customers+ Establish and manage account relationships through engagement with customers who are on premise within the Data Center.+ Partners with the Critical Infrastructure teams in a collaborative team environment to achieve customer objectives and overall customer satisfaction.+ Act in the best interest of each customer and ensure customer satisfaction by proactively addressing customer issues+ Increase focus on retention and on-going customer satisfaction as a means to protect and grow revenue base+ Participate in a working environment that supports team-based selling channels (i.e.

professionalism, respect, open communication etc.)+ Ensure complete and accurate information is captured in Salesforce.com CRM system+ Participate in campaigns designed to support the goals and objectives of the Account Management department+ Establish and maintain excellent working relationships with field staff and channels sales representatives+ Participate in sales programs, which include training, sales blitzes, product sessions, etc.+ Work effectively with other departments to insure smooth flow of information and a cooperative inter-departmental environment**BASIC QUALIFICATIONS**+ Bachelor’s degree or equivalent professional experience+ Three or more years of related IT sales experience with an emphasis on solution selling+ Experience with Salesforce or other CRM**PREFERRED QUALIFICATIONS**+ Sales experience in a data center environment**KNOWLEDGE, SKILLS & ABILITIES:**+ Strong organizational skills and the ability to manage multiple priorities in a fast-paced, changing environment+ Strong verbal, written and social media communication+ Strong analytical skills along with the ability to identify problem areas, trends, opportunities and as a result take the appropriate action to resolve+ Ability to work independently and as part of a team+ Results-orientated and self-starting characteristics necessary+ Excellent verbal and written communication skills.+ Manages stress well+ Curious, always trying to learn, adaptive+ Think of others and teammates over personal gain, a great teammate+ Able to relate well to a broad base of people and personality, likeable person+ Ability to articulate concepts clearly and document procedures+ Ability to be flexible and adapt to changing situations at a high growth companyWe conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action.

We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.

We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.The EEO is the Law poster and its supplement are available here:“EEO is the Law” Poster (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) ;“EEO is the Law” Poster Supplement (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .The pay transparency policy is available here:Pay Transparency Nondiscrimination Poster-Formatted (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)QTS is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.Technology continues to redefine the digital economy.

The IT infrastructure requirements of companies across nearly every industry are constantly evolving.

However, one theme has remained constant, data center requirements, the core infrastructure underlying the digital economy, continue to accelerate.

As one of the leading data center providers in the industry, QTS is entrusted with providing world-class data center solutions to enterprises, government agencies and the largest and fastest growing technology companies in the world.Through innovation and technology, QTS has redefined data center solutions.

At QTS, our people are empowered to provide expertise, technology capability and infrastructure for IT decision makers in complex, high-pressure environments.

The power of QTS’ innovation happens when smart, creative people collaborate around a common goal to create solutions to complex IT requirements.At QTS, we are ready to support the ongoing digital transformation of the global economy.

And we’d like to invite you to join us.