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Supervision and Controls Advisor Senior


This is a Contract position in La Coste, TX posted April 22, 2020.

Purpose of Job

We are currently seeking a Supervision and Controls Advisor Senior for the San Antonio Home Office II/III or Remote.

This position supports the supervision of front-line business units that are responsible for implementing and adhering to sales and service standard policies and procedures and operating within compliance and risk tolerances. Identifies and manages risk-related matters in their assigned organization pertaining to compliance and operational risks. Executes risk management tasks, projects, and activities which includes administering and creating strong remediation plans and timely mitigation of risk. Collaborates with Business Control Management (BCM) and 2nd line of defense team members to support and ensure risks associated with business activities are effectively identified, measured, monitored, and controlled.

Job Requirements


  • Develops operating policies and procedures, in accordance with the enterprise risk policies, regulatory and legal requirements and standards set by independent risk management.
  • Analyzes a broad range of performance data to monitor each risk area and provides recommendations to mitigate risk.
  • Identifies any deficiencies, conducts root cause analysis, provide recommendations and takes corrective action when necessary.
  • Provides accurate and timely risk reports to Business Control Management/Governance, independent risk management, internal audit, executive management, and board and management committees.
  • Provides input to Business Control Management/Governance regarding the standards and parameters established to govern risk-taking activities. Develops action plans in the event of a trigger or appetite breach.
  • Participates in escalation processes established by independent risk management to resolve issues involving disagreements among the lines of defense.
  • Assists with managing the expectations and accountability for the team of supervision professionals in consultation with the Business Controls Management/Governance and independent risk management.
  • Follow written risk and compliance policies and procedures for business activities.

Minimum Education:

  • Bachelor’s Degree
  • 4 additional years of related experience beyond the minimum required may be substituted in lieu of a Degree.

Minimum Experience:

  • 6 years of experience in a risk management, compliance, regulatory, or audit function within the banking or insurance industry.
  • 4 years first line of defense experience in surveilling/monitoring financial services transactions.

*Qualifications may warrant placement in a different job level*

When you apply for this position, you will be required to answer some initial questions.  This will take approximately 5 minutes.  Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.

Preferred Requirements:

  • 5+ years of experience in identifying and assessing risk, to include risk documentation and the ability to understand/apply legal and/or regulatory requirements
  • 3+ years of experience in understanding the intricacies and the design of controls, to include documentation and rating their effectiveness
  • 3+ years of higher level reporting and analytics
  • 2-3 years of experience with consent orders
  • 1-3 years issue management  

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs.  Additionally, our career path planning and continuing education will assist you with your professional goals.

Relocation assistance is not available for this position.

For Internal Candidates:

Must complete 12 months in current position (from date of hire or date of placement) or must have manager’s approval prior to posting.

Last day for internal candidates to apply to the opening is 3/24/20 by 11:59 pm CST time.