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Scheduler

Home Care Providers of Texas

This is a Full-time position in Dallas, TX posted July 8, 2021.

The Clinical Scheduler is responsible for the Skilled Nursing for HCP of Texas.

The duties of this position are as follows, but not limited to:
To schedule patients for Start of Care (SOC) as they are set to “Admit” in the system.

To discharge care plans as patients discharge from Home Health To communicate and coordinate with the nurses to make scheduling changes as needed to accommodate patients.

To key in the frequency into HCNet as the nurses communicate them by email.

To communicate with the RN’s when a ROC is needed and follow up for timely completion.

To communicate with the RN’s when a supervisory visit is required.

To be responsible to ensure that every nurse is meeting productivity and be able to explain variances in productivity in bi-monthly utilization meetings with upper management.

To maintain the weekend report and assign the proper on-call nurse for each assigned territory.

To complete the weekend PTO accruals from On call and turn it into the Office Manager.

To maintain the territory map and make corrections/adjustments as needed.

To schedule the Home Health Aides as requests are made for them by the RN Case Managers.

To schedule the Social Worker as requests are made for them.

To participate in the morning intake meeting daily and report scheduling issues and concerns.

To provide excellent customer service to the clinician staff, internal team, sales team and the patients and families that we serve.

All Other Duties as assigned.

Job Requirements:
Understand employee work schedules while scheduling Answering phone calls and scheduling patient appointments Execute minor scheduling projects related to scheduling process Lead meetings on production scheduling Oversee all production planning/scheduling activities Accommodate scheduling needs of existing patients, including scheduling future appointments and addressing schedule changes Performing patient centered scheduling duties, utilizing the scheduling system Print the daily production schedule Develop master scheduling business process Making and scheduling future patient appointments Scheduled medical appointments or other scheduling commitments Revise schedules and issue schedule changes Oversee the daily production build scheduling Create daily/weekly/monthly schedule Providing exceptional customer service to patients while scheduling appointments Distribute weekly/daily production schedules Prepare daily and weekly production schedule Coordinates production schedules Prioritize jobs on production schedule Reschedule appointments according to physician schedule changes Maintain full schedules and maintain office schedule flow