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Quality Control Reviewer III

1199SEIU Benefit and Pension Funds

This is a Contract position in Frisco, TX posted April 28, 2022.

Responsibilities Train new employees and retraining of current staff when required Review eligibility control report daily for discrepancies/inconsistencies and update of COBRA event status Research and update COBRA based on member portal inquiries Special COBRA projects and general duties as assigned Import data and payments to COBRA applications to update coverage and event statuses Update eligibility system to extend coverage based on unemployment information Update/review eligibility system and insertion of eligibility overrides based on eligibility department guidelines Review/audit adjustment completed by QCR II for system accuracy and reimbursement amount Validation of COBRA payments received daily by the banking unit and prepare for distribution to the staff Perform additional duties and projects as assigned by management Qualifications High School Diploma or GED required Minimum two (2) years’ experience in COBRA and customer service required Thorough knowledge of eligibility system – Enrollment Processing, COBRA Ability to work under pressure and multi-task Demonstrated organizational skills Excellent oral/written communication skills required Knowledge of Microsoft Excel and Word required Must be detail oriented Ability to work overtime weekdays and Saturdays Must meet performance standards including attendance and punctuality As a condition of employment, we require staff to be fully vaccinated against Covid-19 and to provide documentation of receiving the Covid-19 Vaccine.

We will consider reasonable accommodation requests for medical and religious reasons as required by applicable law.