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Collections and Billing

United Water Restoration Group of West Spring

This is a Full-time position in Spring, TX posted April 2, 2021.

United Water Restoration Billing and Collections Administrator nn Experience: Restoration, 1 year (Preferred) nn Job Summary nn nn We are a Restoration company providing mitigation services to home owners and businesses.

Our clients are direct home owners and companies that generally file these service through their property insurance.  Collecting on these services either from the insurance company or the customer is the direct responsibility of this position.

nn nn Responsibilities and Duties nn nn Interact with insurance carriers within designated timeframes throughout span of collection process nn nn Verifies the accuracy of documentation nn nn Submit mitigation/construction package to the insurance company.

nn nn Follow up with a call to identify the correct adjuster and contact person.

nn nn Follow submission guidelines on collections.

nn nn Negotiate and settle mitigation invoices nn nn Contribute to overall customer satisfaction.

nn nn Good sense of urgency to follow up with the appropriate documentation on file to assist the company with collection efforts.

nn nn Respond to customer concerns timely and follows through on all promises nn nn Learn all software programs utilized in the day-to-day operations of the company.

nn nn Self driven as this is a work from home position.

nn nn Have strong oral and writing skills nn nn Have exceptional research skills
– Computer/tech savvy nn nn Abides by company policy and submission requirements.

nn nn Other duties as assigned.

nn nn Ability to read mitigation estimates nn Requirements nn Candidates must have 1+ years of collections experience, B2B and B2C preferred nn Must have excellent communication and negotiating skills nn Skip tracing skills preferred, but must be resourceful in ability to track down debtors nn Candidates must be level headed and have a good work ethic nn You must be professional and provide excellent customer service at all times nn What we offer nn A personnel and professional team nn Paid Training nn