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Business Analyst


This is a Full-time position in SAN ANTONIO, TX posted April 8, 2021.

The Reporting Analytics Business Analyst is an intermediate level role responsible for assisting with LAN WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks. Responsibilities Design testing approaches, complex processes, reporting streams, and create automation of repetitive tasks Review requirement documents, define hardware requirements and examine and update processes and procedures as necessary Provide technicalstrategic direction and act as advisorcoach to lower level analysts Develop projects required for design of metrics, analytical tools, benchmarking activities and best practices Responsible for overall operating system applications Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm39s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Daily Duties Responsible for developing BI reports and metrics based on data stored in multi-dimensional star models and OLAP cube structures development and report writing testingimplementation. Provide insights based on structured and unstructured data analysis. Collaborate with service partners, product owners and leadership to devise a data strategy that addresses industry requirements Recommend ways to improve data quality, process improvement and understand business value relationships Translate advanced business analytics problems into technical approaches that yield actionable recommendations, in diverse domains such as risk management, product development, marketing research, supply chain, and public policy communicate results and educate others through insightful visualizations, reports and presentations Perform exploratory data analysis, generate and test working hypotheses, and uncover interesting trends and relationships Create, implement dashboards and reporting in Cognos 11 Other job-related duties may be assigned as required Qualifications 5-8 years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement 2 Years experience with data governance, reporting and business analytics Ability to communicate technical concepts to non-technical audience Ability to work on multiple projects simultaneously with virtual and in-person teams, and work under pressure or to a deadline Experience in a Financial Services or large complex andor global environment preferred Effective written and verbal communication skills Effective analyticdiagnostic skills Self-sufficient with good time management skills Project Management and technical presentation skills Knowledge in Data Warehouse solutions Experience with Service Now Incident and Reporting module required Experience with ResovleIT a plus Advanced experience with COGNOS 10 required. COGNOS 11 experience a plus SQL and non SQL BI Developer or BI Analyst experience a plus Python experience a plus Education BachelorsUniversity degree or equivalent experience ————————————————- Job Family Group Technology ————————————————- Job FamilyInfrastructure —————————————————— Time Type —————————————————— Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries (34Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools andor apply for a career opportunity review Accessibility at Citi httpswww.citigroup.comcitiaccessibilityapplication-accessibility.htm . View the 34EEO is the Law httpswww.dol.govsitesdolgovfilesofccpregscomplianceposterspdfeeopost.pdf 34 poster. View the EEO is the Law Supplement httpswww.dol.govsitesdolgovfilesofccpregscomplianceposterspdfOFCCPEEOSupplementFinalJRFQA508c.pdf . View the EEO Policy Statement httpciti.comcitidiversityassetspdfeeoaapolicy.pdf . View the Pay Transparency Posting httpswww.dol.govsitesdolgovfilesofccppdfpay-transp20EnglishformattedESQA508c.pdf