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Banquet Server (Full-Time)

Accor Hotels

This is a Contract position in Dallas, TX posted March 15, 2023.

Banquet Server (Full-Time)
This position is for a passionate individual with excellent communication skills and a strong desire to offer the best Banquet experience while engaging with our guests.
What’s in it for you:
* Paid time off
* Medical, Dental and Vision Insurance, 401K
* Complimentary Shift Meal
* Employee benefit card offering discounted rates in Accor worldwide
* Learning programs through our Academy designed to sharpen your skills
* Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
* Career development opportunities with national and international promotion opportunities
What you will be doing:
* Consistently offer professional, friendly and engaging service
* Provide service to guests attending functions.
* Assist the house team in setting up function rooms and moving banquet assets/furniture
* Properly stock all convention equipment in appropriate areas as per the hotel standards
* Interact with guests during meal periods
* Flexible shifts including early mornings, days, late evenings, weekends, and holidays
* Effectively handle guest concerns through empowerment, and report any irregularities to the shift supervisor
* Assist as server in other areas when needed
* Assist with guests regarding menu items in an informative and helpful way
* Work alone or as part of a team to cater to the needs of our group attendees.
* Follow outlet policies, procedures, safety protocols, and service standards
* Have full knowledge of beverage lists, promotions, menu items, contents, and preparation methods
* Other duties as assigned
Your experience and skills include:
* High school graduate or equivalent vocational training certificate
* Previous experience as server in luxury setting required
* Wine and beverage knowledge required
* Of legal age to serve alcohol
* Food handler & TABC certifications required
* Excellent communication and organizational skills
* Full professional working proficiency in spoken English required, both verbal and non-verbal
* Computer literacy required for all new and ongoing training programs conducted online
* Strong interpersonal and problem solving abilities
* Proven ability to resolve guest concerns
* Highly responsible & reliable
* Ability to work well under pressure in a fast paced environment, and without supervision
* Ability to multi task and work cohesively as part of a team
* Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical aspects of the position include but are not limited to:
* Endure various physical movements throughout the work areas
* Reach 1-2 feet
* Remain in stationary position for 2 hours throughout work shift
* Constant standing and walking
* Exert physical effort in carrying items (up to 40 pounds)
* Frequent lifting, kneeling, pushing, and pulling
* Occasional ascending or descending ladders, stairs and ramps
Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining work authorization documents.
Your team and working environment:
Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of banqueting and meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, but more importantly the setting for thousands of memories.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS