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Automotive Service Advisor

Gulfgate Dodge Chrysler Jeep

This is a Full-time position in Houston, TX posted June 10, 2021.

Gulfgate Dodge Chrysler Jeep is looking for an experienced Automotive Service Advisor !

Automotive experience is required

The Service Advisor is responsible for building strong customer relationships and selling the technicians’ time.

They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up-sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer.

Ensure that customers receive prompt, courteous, and effective service Drive the sale of technicians’ time to meet departments sales forecast Prioritize required services, and be prepared to provide options upon request Keep customer informed on completion times, service expenses, and possible changes Ensure customer has a positive dealership experience Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle
Job Requirements:

Job Requirements:
Minimum of one year experience in an Automotive Service Advisor role required Some technical automotive knowledge and diagnosis skills Strong problem solving skills Good customer handling skills Ability to work as a team leader Must have computer proficiency Valid driver’s license

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