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Benchmark Hospitality: Director Of Human Resources

Benchmark Hospitality

This is a Full-time position in Montgomery, TX posted September 28, 2021.

Come be a part of something bigger!

More than 10,000 dedicated employees around the world bring their unique talents, expertise and experiences to work every day with Benchmark.

Our strength lies in our diversity, positive service attitude and determination to succeed.

Come be a part of our “Be the Difference” philosophy, where every employee, at every level, in every job strives to capture moments when they can provide memorable, personalized service to our guests, coworkers, and communities.We are a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home.

Here are just some of the great benefits we offer:Full Time employees have access to Medical and Dental insurance to fit your needsBenchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)401K match (Let us help you build your financial future)Companywide Hotel Room Discounts (Who doesn’t love to get away)Paid Time Off (Holidays/Vacation)Employee Assistance Program (We are here to support you)Employee family events (bring the kids!)Partnerships and discounts with major retailers such as AT& T, Verizon and Dish to name a fewMany more, please inquire for more details Who are we?THE PERFECT BLEND OF LAKE LATITUDE AND ISLAND ATTITUDEPut on your flip flops, plan your escape, and set your coordinates to fun and relaxation — Margaritaville Lake Resort, Lake Conroe | Houston brings the spirit of the islands to Lake Conroe, Texas.

This waterfront paradise will transport you straight to the tropics, with 303 luxury suites, 32 waterfront cottages, and a tempting array of amenities.

What you will have an opportunity to do:We are looking for a dynamic, engaging, culture driven Director of Human Resources to cultivate a team to bring that Island Spirit alive!This role will serve as the human resources business partner to the General Manager with a focus on driving service excellence.

This role will lead the following key areas of Human Resources: culture, recruitment and retention, talent management, coaching and counseling for the property.Partner with the General Manager and Executive Committee members as the leader of culture.Lead the resort’s talent & culture strategy including all areas of the employee experience.Manage selection processes and onboarding, ensuring the employment experience is in alignment with hotel culture.

Create strategic plan around seasonal and year-round staffing needs.

Coordinates job postings utilizing applicant tracking system.

Ensures the selection and interviewing process is within guidelines set by the EEOC.

Coordinates recruitment for management candidatesCoordinate local annual benefits enrollment, billing/reconciliations, on-going team member questions and needs.Internal communication management for employees to include bulletin boards, email, and social media.Work with leaders to manage the performance feedback and talent management.Facilitates training and on-boarding ensuring completion and compliance.Partner with resort leadership to develop and manage employee recognition programsPartner with the General Manager and Executive Committee members as the leader of cultureCOVID response (compliance to internal health & safety SOPs, screenings, contact tracing maintenance, compliance with local health regulations.Employee engagement surveys: administer surveys, facilitate action plan development and follow-up for on-going improvement of the overall team member experience.Maintain compliance with federal and state labor law, including EEO, wage & hour, and regulatory agencies.Develop the wage and salary program; ensuring wages are competitive to other hotels in the area.Maintain and update necessary employee files for new hires and terminations.

Ensures that all employee changes are processed timely in HCM platform.Conduct management training and advise management of labor law issues.

Ensure management is compliance with all current state and federal labor laws.Monitor Workers Compensation programs, ensuring claims and reports are submitted in a timely basis.Establish “Open Door Policy” with employees to ensure the atmosphere is one of management involvement.

What are we looking for?College degree preferred, and/or equivalent work experience.Five years of Human Resources experience required, preferably in the hospitality or similar industry.Certification and/or License Requirement: SPHR or PHR preferredKnowledge of governmental employment lawsExcellent computer proficiency neededKnowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planningBe able to convey information and ideas clearly, both oral and written.Be able to evaluate and select among alternative courses of action quickly and accurately.Be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessaryAn effective listener, understanding and clarifying concerns and issues raised by team members Benchmark Hospitality is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.