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Benchmark Hospitality: F&B Outlets Supervisor Texas A&M Hotel And Conference Center

Benchmark Hospitality

This is a Full-time position in College Station, TX posted September 28, 2021.

Benchmark’s company culture is central to our management philosophy.

The company’s stated purpose is “to provide an entrepreneurial environment where determined people dare to create, share, and build futures.

To be the “benchmark” by which all others are judged takes passion, courage, and dedication.

We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.

Job Description Summary:All team members of the Texas A& M Hotel and Conference Center, a Benchmark Hospitality property, have the same fundamental job description: to take great pride in providing Howdy Hospitality to all guests while walking the Aggie Path of P.R.I.D.E.

daily.

We’re all responsible to represent the foundation of the strong moral compass and principles that represent Aggieland.

Our jobs are not just to make a difference but to ” Be the Difference.” This is the first and most important expectation in all job descriptions.

We hire only team members of the highest character who will hold themselves to these expectations, and only candidates with this commitment should apply.BASIC FUNCTION:Ensure a high-quality guest and team member experience in all food and beverage outlets.

Assist in directing and supervising all “front of the house” staff, supporting team members to perform at or above established performance standards.

Job Description:Scheduling: The hospitality industry is 24 hours a day, seven days a week, and 365 days of the year.

All candidates must be available and are expected to work Game Days, Ring Ceremonies, Graduation, and other high occupancy times due to special events.

Punctuality and reliability are essential to respect and trust-building for our team members; these are the critical ingredients in creating memorable experiences for all our guests we serve.

Additionally, we strive hard to manage and minimalize overtime, but it should and will be expected when business levels call for it.

Position Status and Scheduling Expectations:Full-Time: 30-40 HoursHours: Needs to have open flexibility.Days: Varying Saturday Friday JOB DESCRIPTION: We are all Aggies, some academically and some voluntarily, and we are all part of the Aggie network.

Our primary job is to Walk the Aggie Path of P.R.I.D.E.

in everything we do.

Positivity We wake up daily and choose to bring a positive perspective finding the good in all things and creating an environment others want to be part of.

Each team member is hired to project genuine and sincere positivity daily.Respect We embrace and appreciate others and show consideration for their desires, interests, privacy, physical space, belongings, and different viewpoints, philosophies, physical abilities, beliefs, and personalities.

We choose to show respect even when it’s not given, not only to our guests but, more importantly, to each other.

Integrity We consistently demonstrate and live by sound moral and ethical principles.

Not because someone is watching but because it is the right thing to do.

” An Aggie does not lie, cheat or steal, or tolerate those who do.

Dedication We are unyielding in our commitment to walking our path and dedication to Being the Difference in everything we do.

We flex our ” Proactive muscles” in being more positive, respecting, and holding ourselves to an even higher commitment to integrity.

Excellence We strive to make today even a little better than yesterday by growing excellence daily.

As a team member of the Texas A& M Hotel and Conference Center, we require everyone first to Walk the Path of P.R.I.D.E.

before every shift to check someone in, create a cocktail, clean a guest room or execute a meeting/event.

Only through our commitment to living the Howdy Hospitality lifestyle can we indeed Be The Difference by creating memorable experiences in the lives of all we serve.

QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE1 year of demonstrated leadership experience in an elevated service, high-volume restaurant or hotel food and beverage operationStrong working knowledge of food and beverage services, not limited to serving, barista, and bartending.Ability to attend scheduled training sessions on product service.Hold or able to gain TABC and Food Handlers Certification.Working knowledge of various computer software programs (MS Office, Restaurant management software, POS)Understand all aspects of food and beverage service, including wine service Strong leadership skillsExperience working in a lodging or hotel environment preferred.Must exhibit knowledge of Texas.

ESSENTIAL FUNCTIONS:Assist in ensuring proper availability of competent, motivated, hospitality-oriented team members, consistent with anticipated demand.Ensure proper performance of hourly team members per departmental standards.Assist in training and evaluating all Food and Beverage service personal.Ensure a positive work environment through fairness and positive reinforcement.In the absence of management, direct and re-direct team members when standard operating procedures are insufficient or not applicable while keeping leadership informed.Ensure optimum hospitality to all guestsEnsure a clean, safe and organized environment.Ability to attend scheduled training sessions on product service.Maintain full and detailed product knowledge.Help ensure that reservations of al la carte, special events and catering are well taken, communicated, managed.Possess working knowledge of all positions supervised.Help to ensure proper quantities of perishable goods, non-perishable dry goods and other goods are on hand and properly stored.Maintain controls and pars as prescribed by leadershipAssist in departmental administration as neededParticipate in forecasting/budgeting, as well as payroll department approvals.