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UNC Health Care: Pharmacy transition specialist – outpatient pharmacy

UNC Health Care

This is a Part-time position in Willow Spring, TX posted May 22, 2020.

Position: Pharmacy Transition Specialist / Outpatient Location: Rex Hospital / Raleigh Hours: Part-Time; 20 hrs/wk; Shifts will be during our operating hours: Monday Friday: 7:00am 7:00pm; Sunday: 8:00am 4:00pm The Department of Pharmacy is seeking a highly motivated, energetic, and dynamic individual to serve patients across the transitions of care continuum.

The Pharmacy Transition Specialist will be responsible for logistically organizing, collaborating and/or delivering required discharge medications to patients and/or families or caregivers.

The Specialist will ensure the successful hand-off to the appropriate medications to enable the improvement of the patient’s health management and experience. The Specialist will interact primarily with physicians, pharmacists, other members of the patient care team as well as work closely with members of the outpatient pharmacy team.Key ResponsibilitiesThe responsibilities of the Specialist include but are not limited to the following:
•Interact with patient to ensure permission has been given; patients are eligible for services, have method of payment and are properly educated.

The patient is provided with appropriate medications.
•Responsible for the procurement of all patient’s information and prescriptions prior to discharge.
•Responsible for coordinating with the clinical care team, case management and other staff associated with the discharge process in order to achieve the delivery of discharge medications to the patient’s bedside. 
•Demonstrates willingness to be a team player through mutual respect and cooperation with others; flexibility in work assignments and adaptability as needs change.
•Assist with medication deliveries and benefits investigations as needed
•Projects a professional image by maintaining behavior appropriate to the situation as well as a neat personal appearance. 
•Understanding of the health care system and its component parts including sites of care, delivery models, and the roles of various providers and health care professionals.
•Comfortable working autonomously.
•Ability to think broadly and longitudinally, constantly assessing and anticipating the needs of the patient and his/her environment.
•Effective communication skills 
•Participates in a culture that embraces creativity, productivity, communication and maximizes learning from a diverse team. 
•Delivers the desired service level results to each patient for responsible service lines and patient locations. 
•Ensures the brand experience is consistently delivered to every patient.
•Ensures all operating policies and procedures are followed at the highest level.Preferred Skills and Attributes
•Experience as a pharmacy technician in an ambulatory, outpatient or retail setting 
•Customer service experience
•Written and verbal communication skills
•Ability to both lead and collaborate as part of on-going team participation
•Ability to prioritize and self-manage workload
•Ability to analyze information and identify inconsistencies
•Continuous problem solving and striving for efficiency in work