PICU – Clinical Mgr

Requisition Number: 11330

Position Title:

External Description:

NICU/Milk Lab Clinical Manager

Relocation assistance available

Our Clinical Manager for NICU provides an overall clinical and operational management in collaboration with the patient care area Director. Provides leadership for the patient care area(s) with specific operational and management oversight of the patient care area(s). Accountable for the performance and results of the patient care area(s). Oversees the execution of short and long term strategies in support of organizational goals pertinent to department. Establishes and ensures compliance with standards of clinical care, as well as maintains service line accountability for staffing, quality, safety, service and clinical excellence throughout the department. Maintain integral relationships with medical staff leadership. Accountable for the implementation and proper application of policies, programs and services as established by federal and state regulatory bodies. Researches, identifies and implements initiatives and opportunities to improve effectiveness of management, clinical and non-clinical research and patient / family centered care within the department. Provides guidance, coaching and feedback to team members and coaches team leaders on effective management techniques. Makes employment decisions for the team, utilizing input from team leaders. Monitors quality metrics and changes in practice that impact clinical, financial or operational outcomes and develops plans to address areas for improvement. Monitors and manages a budget for defined area(s) of responsibility. Provides technical guidance to others as needed for non-routine and / or complex problems / situations as well as review and modify staffing plans.

Responsibilities:
* Interviews and hires new team leaders and staff members. Administers annual PEACs / merit increases for direct reports. Provides performance feedback to direct reports, including the documenting and counseling of performance issues. Maintains positive staff relations through Evidence Based Leadership and Just Culture. Completes scouting reports and weekly rounding on direct reports. Ensures that direct reports are kept abreast of changes within the unit, department, division and organization. Provides mentoring to direct reports and provides them with developmental opportunities that will help them achieve their career goals. Administers disciplinary action to direct reports when necessary, up to and including termination of employment. Provides appropriate recognition to direct reports. Develops and implements Action Plans as a result of the feedback received from the annual Employee Opinion Survey. Coordinating and developing of PEAC goals.
* Approves mileage and education reimbursements for all staff on assigned units. Responsible for ensuring all units have adequate supplies. Approves Lawson orders. Submits all Lawson personnel actions for direct reports. Submits Position Control requests. Monitors trends with attendance for direct reports and addresses any attendance issues in a timely manner. Approves PTO requests for direct reports. Monitors FMLA / SRD / LOA for direct reports. Develops and maintains positive physician relations. Review and sign off on bi-weekly payroll. Review NSI Dashboards on a monthly basis, communicate trends to leadership team and address any area of concern within assigned areas of responsibility. Review NRC Picker reports, communicate trends to leadership team, and address any areas of concern within assigned areas of responsibility.
* Ensures that budgets are adhered to for area of responsibility. Collaborates with Operations Business Partner and Director to research and explain variances to the budget for assigned area of responsibility. Submit capital equipment requests.
* Responsible for ensuring clean sweeps are conducted. Responsible for ensuring that appropriate audits are conducted. Ensures readiness for disease specific certifications audits (where applicable). Ensures regulatory readiness for assigned areas. Ensures unit environmental rounds are conducted. Ensures staff licenses and certifications are not expired. Ensures HR file and shadow files are up to date. Ensure that area of responsibility is ready for tracers and participate in the tracer process as necessary. Review eSets. Ensures that Patient Health Information (PHI) is protected and secured at all times. Adheres to all infection prevention initiatives (i.e. hand hygiene, proper disposal of waste, etc.).
* Oversees staffing to ensure adequate coverage on every shift. Serve on-call in the event additional coverage is needed. May work at the bedside during high census or Code Yellow.
* Conduct family rounding (as it is rolled out to specific units). Address patient / family concerns / complaints in a timely fashion. Update Stoplight Reports on a monthly basis to keep staff informed about progress of addressing concerns brought up through employee rounding. Attend required leadership meetings. Manage unit-based and department based projects. Oversee unit / department-based process improvement projects. Provides education and facilitates learning for patients, families and patient care team in a way that demonstrates a sensitivity to recognize, appreciate and incorporate differences related to diversity.

WORK EXPERIENCE
* At least 5 years relevant experience required

EDUCATION
* Nursing managers must have BSN.

LICENSES AND CERTIFICATIONS
* Basic Life Support for Healthcare Providers as required by CP 1.20 Life Support Course Requirements required
* PALS/NRP/ACLS – department specific requirements required
*PACES certification upon expiration of the PEARS certification required
*NRP due within 6 months of hire

About us

Children’s Health values the role each member of our team plays in helping us make life better for children. We employ more than 7,500 people and provide rewarding career opportunities that help them reach their highest potential.
We also hold Magnet recognition from the American Nurses Credentialing Center for nursing excellence, we serve as the primary pediatric teaching facility for the University of Texas Southwestern Medical Center, and we are widely recognized for delivering high quality care.
Children’s Health has also been named one of the 150 Top Places to Work in Healthcare by Becker’s Healthcare for nine consecutive years.
We invite you to learn more about Children’s Health.

Benefits
Children’s Health offers competitive pay, a comprehensive benefits program and opportunities for learning and career development. We promote a diverse and inclusive workplace, and our team members have a voice in their work through surveys and town halls.
We invite you to learn more about Children’s Health.

Our Clinical Manager for NICU provides an overall clinical and operational management in collaboration with the patient care area Director. Provides leadership for the patient care area(s) with specific operational and management oversight of the patient care area(s). Accountable for the performance and results of the patient care area(s). Oversees the execution of short and long term strategies in support of organizational goals pertinent to department. Establishes and ensures compliance with standards of clinical care, as well as maintains service line accountability for staffing, quality, safety, service and clinical excellence throughout the department. Maintain integral relationships with medical staff leadership. Accountable for the implementation and proper application of policies, programs and services as established by federal and state regulatory bodies. Researches, identifies and implements initiatives and opportunities to improve effectiveness of management, clinical and non-clinical research and patient / family centered care within the department. Provides guidance, coaching and feedback to team members and coaches team leaders on effective management techniques. Makes employment decisions for the team, utilizing input from team leaders. Monitors quality metrics and changes in practice that impact clinical, financial or operational outcomes and develops plans to address areas for improvement. Monitors and manages a budget for defined area(s) of responsibility. Provides technical guidance to others as needed for non-routine and / or complex problems / situations as well as review and modify staffing plans.

Responsibilities:
* Interviews and hires new team leaders and staff members. Administers annual PEACs / merit increases for direct reports. Provides performance feedback to direct reports, including the documenting and counseling of performance issues. Maintains positive staff relations through Evidence Based Leadership and Just Culture. Completes scouting reports and weekly rounding on direct reports. Ensures that direct reports are kept abreast of changes within the unit, department, division and organization. Provides mentoring to direct reports and provides them with developmental opportunities that will help them achieve their career goals. Administers disciplinary action to direct reports when necessary, up to and including termination of employment. Provides appropriate recognition to direct reports. Develops and implements Action Plans as a result of the feedback received from the annual Employee Opinion Survey. Coordinating and developing of PEAC goals.
* Approves mileage and education reimbursements for all staff on assigned units. Responsible for ensuring all units have adequate supplies. Approves Lawson orders. Submits all Lawson personnel actions for direct reports. Submits Position Control requests. Monitors trends with attendance for direct reports and addresses any attendance issues in a timely manner. Approves PTO requests for direct reports. Monitors FMLA / SRD / LOA for direct reports. Develops and maintains positive physician relations. Review and sign off on bi-weekly payroll. Review NSI Dashboards on a monthly basis, communicate trends to leadership team and address any area of concern within assigned areas of responsibility. Review NRC Picker reports, communicate trends to leadership team, and address any areas of concern within assigned areas of responsibility.
* Ensures that budgets are adhered to for area of responsibility. Collaborates with Operations Business Partner and Director to research and explain variances to the budget for assigned area of responsibility. Submit capital equipment requests.
* Responsible for ensuring clean sweeps are conducted. Responsible for ensuring that appropriate audits are conducted. Ensures readiness for disease specific certifications audits (where applicable). Ensures regulatory readiness for assigned areas. Ensures unit environmental rounds are conducted. Ensures staff licenses and certifications are not expired. Ensures HR file and shadow files are up to date. Ensure that area of responsibility is ready for tracers and participate in the tracer process as necessary. Review eSets. Ensures that Patient Health Information (PHI) is protected and secured at all times. Adheres to all infection prevention initiatives (i.e. hand hygiene, proper disposal of waste, etc.).
* Oversees staffing to ensure adequate coverage on every shift. Serve on-call in the event additional coverage is needed. May work at the bedside during high census or Code Yellow.
* Conduct family rounding (as it is rolled out to specific units). Address patient / family concerns / complaints in a timely fashion. Update Stoplight Reports on a monthly basis to keep staff informed about progress of addressing concerns brought up through employee rounding. Attend required leadership meetings. Manage unit-based and department based projects. Oversee unit / department-based process improvement projects. Provides education and facilitates learning for patients, families and patient care team in a way that demonstrates a sensitivity to recognize, appreciate and incorporate differences related to diversity.

WORK EXPERIENCE
* At least 5 years relevant experience required

EDUCATION
* Nursing managers must have BSN.

LICENSES AND CERTIFICATIONS
* Basic Life Support for Healthcare Providers as required by CP 1.20 Life Support Course Requirements required
* PALS/NRP/ACLS – department specific requirements required
*PACES certification upon expiration of the PEARS certification required
*NRP due within 6 months of hire

About us

Children’s Health values the role each member of our team plays in helping us make life better for children. We employ more than 7,500 people and provide rewarding career opportunities that help them reach their highest potential.
We also hold Magnet recognition from the American Nurses Credentialing Center for nursing excellence, we serve as the primary pediatric teaching facility for the University of Texas Southwestern Medical Center, and we are widely recognized for delivering high quality care.
Children’s Health has also been named one of the 150 Top Places to Work in Healthcare by Becker’s Healthcare for nine consecutive years.
We invite you to learn more about Children’s Health.

Benefits
Children’s Health offers competitive pay, a comprehensive benefits program and opportunities for learning and career development. We promote a diverse and inclusive workplace, and our team members have a voice in their work through surveys and town halls.
We invite you to learn more about Children’s Health.

City: Plano

State: Texas

Community / Marketing Title: PICU – Clinical Mgr

Company Profile:

EEO Employer Verbiage:

Location_formattedLocationLong: Plano, Texas US

Job Number: 59506