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Child Care Advisor

CorTech LLC

This is a Full-time position in Denton, TX posted June 10, 2021.

Child Care Advisor
PayRate: $17.00/HR

Employee will manage a caseload of Denton Childcare Workforce Center customers in providing childcare services to customers and providers. Duties may include a combination of the following: intake, interviewing, assessment, eligibility verification, customer referral to support services, employer services, job coaching, job search and orientation/classroom instruction. When required, may perform job retention duties and monitoring. Strong communication skills. Must be knowledgeable about community resource and able to work with and relate to participants. Culturally sensitivity a must. ESSENTIAL JOB RESPONSIBILITIES • Oversees caseload of CCS customers to ensure positive outcomes • Provides intake services for applicants seeking subsidized child care services • Accepts and coordinates referrals for child care from authorized referral sources • Determines, verifies, and documents eligibility and notifies parents of their eligibility status • Enrolls categorically eligible children as authorized by the Board, the Workforce Center operator, other workforce services providers and PBWDB staff • Promotes and ensures parental compliance with the terms of the Personal Responsibility Agreement, invoking sanctions as warranted • Enrolls children in child care settings, as appropriate • Authorizes payment to eligible parents presenting appropriate qualifying documentation • Assesses parent fees • Implements client service, fund utilization, enrollment, and service priority strategies • Explains parents’ rights and responsibilities and explains attendance responsibilities • Tracks attendance and services utilization • Refers suspected fraud or misuse to the appropriate resource • Enters client and case eligibility, demographic, and service information into the designated CCS system • Assists and prepares responses for quality assurance monitoring • Provides process informational support/instruction to parents as needed • May coordinate the recruitment, processing, and monitoring of local area relative providers • Other duties as assigned QUALIFICATIONS/EDUCATION Qualifications Excellent communication and interpersonal skills; strong management and organizational skills; ability to work across all levels of management and staff. Must be knowledgeable about community resources and able to work with and relate to clients. Cultural sensitivity a must. Must be computer literate and have Microsoft Word and Excel skills at a minimum with the ability to learn specialized databases and software systems. Bilingual preferred. Education/Certifications, Licenses, Registrations Related 4-year degree from an accredited college/university or 3 years directly related progressively responsible work experience or equivalent combinations thereof. TRAVEL REQUIREMENTS MINIMAL TRAVEL WORK ENVIRONMENT AND PHYSICAL DEMANDS Must be able to sit or stand for long periods of time. 80% of the day will be spent sitting or standing while talking on the phone