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Veterans Preferred – Cloud Principal Architect


This is a Full-time position in Austin, TX posted September 4, 2021.

Military Veterans are Encouraged to Apply.

Who we are

Become part of the next evolutionary step in how Cisco’s Customer Experience Organization plans, builds and operates applications that use cloud-native technologies, data analytics, and machine learning. You will be a part of our Cross-Domain Center of Excellence and will provide Technical Thought Leadership to various cloud-native transformation initiatives.

We innovate and optimize subscription services for customers in the cloud, application, and automation technologies. We build capabilities to drive transformation across Cisco’s strategic pillars, namely Secure-Agile Networks, Optimized Application Experiences, and the Internet for the Future.

In this time of unprecedented change, we are looking for top talent to lead business-critical capabilities that will redefine success for Cisco and our customers and partners.

What You’ll Do

As part of the Customer Experience (CX) organization, a transformation engine at Cisco, your role as Cloud Principal Architect consists of shaping and driving CX strategy around cloud and software. Leading the build-up of new and expanding existing relevant capabilities aimed to accelerate Cisco’s presence and value in our customer’s digital transformation journey.

This role is core to CX transformation and portfolio innovation, as such, you will have an enthusiast responsibility across functions, influencing internal teams with customer and market feedback to inspire change.

As an industry leader with a vision, you will develop technical collateral including technical case studies, standard methodologies, whitepapers, and solution reference architecture documents to share knowledge and drive adoption.

Who You’ll Work With

You will work with some remarkable technology leaders in the industry. As part of CX Americas, you will be critical in redefining Cisco’s digital customer experience. You will work with principal engineers and architects, product management, executives, and other partners to influence and define the technical roadmap in response to customer requirements and market forces to develop and deliver enterprise-class solutions that enrich the customer experience. You will be an integral part of Cisco’s senior technical leadership community, recognized as an inspiring leader within Cisco and the broader industry.

This role works across functions and partners with other engineering teams within the Cloud Ops team, the CX Cloud Platform, Security, Release, and Application teams. Every day and every interaction will be unique, engaging with a diverse representation of Product Management, IT, Digital Transformation, and our architecture and delivery teams to establish and mature our cloud and DevOps practices and approaches.

Who You Are?

You are an inspiring innovator, mentor, and coach, conversant and passionate about emerging opportunities. You lead by example and demonstrate perfection in teamwork and communication, with a knack for creative problem solving and a consistent record for leading teams to deliver high-quality outcomes. You are also an effective spokesperson and champion for the engineering teams, passionate about mentoring and developing engineers to build a strong bench. You are a leader with vision and a rigorous problem solver who is equally comfortable and capable of dealing with technologists as with senior business executives with the ability to articulate the value of the proposed solution. You value simplicity at scale and are dedicated to maintaining a culture of quality, reliability, security, and focused execution.

You are a Cloud Technology Leader with experience working in the cloud at scale. You are a domain specialist and design lead on project teams that are solving real-world problems in architecture, cloud resiliency, and deployment at scale.

You have a BS Degree in Computer Science or Engineering plus 15+ years of related experience and are recognized as a strategic problem solver in internal and external forums, with the extensive technical, market, business transformation, digital transformation, migrating to cloud, modernization like containerizing applications for cloud-native support and business expertise.

You Are Highly Capable Of

  • Applying sophisticated analytical thought and judgment to think beyond existing solutions.
  • Working with internal partners to set the product vision, define, and deliver on technical roadmaps.
  • Providing technical leadership for high-profile customer engagements
  • Articulating the architectural principles for SaaS-based capabilities
  • Leading strategy and development in distributed large-scale cloud-native technology stacks
  • Implementation experience with Service Provider (SP) and Enterprise for cloud migration efforts
  • Incubating, conceptualizing, planning, designing, and leading ground-breaking projects.
  • Working in distributed architectures and working with data structures and algorithms
  • Incorporating Security, Scalability, Availability, and SRE practices into solutions
  • Building and deploying mission-critical, 24×7 solutions in a SaaS environment
  • Micro Services API design and development aligned to the OpenAPI specification.
  • Problem-solving, debugging, and fixing with advanced development skills.

You Are Also

  • Experienced with modern application development methodologies (CI/CD, Agile/DevSecOps)
  • Skilled in at least one programming language (C/C++, Java, JavaScript Python, Go)
  • Real-world experience with network protocols and network architectures and REST APIs
  • Familiar with serverless technologies (AWS Lambda, Fargate, Step functions)
  • Certified in advanced public cloud knowledge (AWS, Azure, GCP – certification required)
  • Hands-on experience in Security, storage, compute, AI/ML, Cloud governance
  • Able to guide teams to set up and handle Cloud-based CI/CD tools (Jenkins/Harnes)
  • Linux Administrator, versatile in console commands, scripting, utilities (PERL, Python, BASH)
  • Knowledgeable about database systems, storage (Cassandra, MongoDB, Redis, GraphQL)
  • Experienced in container and container orchestration technologies (Docker, Kubernetes)
  • Experience in using configuration management tools (Chef, Puppet, Ansible)
  • Knowledgeable of monitoring tools (AWS CloudWatch, Datadog, Prometheus, AppDynamics)
  • Familiar with service routing tools and technologies
  • Comfortable writing Unit and Integration test cases
  • Knowledgeable of key web UI technologies (React, Angular, etc.)
  • Experienced with cloud-based security principles and crypto technologies.
  • Experienced with cloud hosting and provisioning technologies (Istio, Terraform, Helm)
  • Able to build infrastructure as code (Terraform)

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital and help our customers implement change in their digital businesses. Some may think we are “old” (36 years strong) and only about hardware, but we are also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns, and protects. No other company can do what we do – you cannot put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take the difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Digital content trends geek? Many of us are. Passion for technology and world-changing? Be you, with us!

Cisco is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.