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Marketing Technology Architect – Lead Level


This is a Contract position in Jbsa Randolph, TX posted April 21, 2020.

Purpose of Job

Marketing Technology Architect – Lead Level

We are currently seeking a talented Marketing Technology Architect – Lead Level for our San Antonio, TX; Plano, TX; or Phoenix, AZ facilities. A Marketing Technology Architect sets technology direction, ensures project implementation compliance, and utilizes technology research to innovate, integrate, and manage technology solutions. This job ensures that technical strategy and direction for all of USAA is identified, integrated across multiple business functions and technical domains, and aligned to USAA’s mission, brand pillars and strategic priorities.

Job Requirements


USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

In each of the past five years, we’ve been a top-40 Fortune 100 Best Companies to Work For®, and we’ve ranked among Victory Media’s Top 10 Military Friendly® Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply.


Our most important qualification isn’t technical, it’s human. Here, we don’t just sit in front of a screen. We stand behind our 12 million members who rely on us every day.

We are over 4,000 employees strong, a passionately supportive and collaborative team built on Agile principles. We’ve been in Computerworld’s 100 Best Places to Work in IT and named a Top 50 Employer for Minority Engineers & IT by Workforce Diversity Magazine.       

See what it’s like to work for a company where your passion meets our purpose: 
USAA Information Technology: A Realistic Preview 


  • Technical Architects may perform in one or more Architecture roles including solution architecture, domain architecture or portfolio architecture.
  • Solution Architecture: Conceptualizes technical complexity into usable, largescale architectures that are compliant with established standards.
  • Provides architectural solutions/designs to project execution teams for implementation.
  • Advises IT and business partners on matters of impact from architectural decisions.
  • Ensures architecture compliance of technology solutions Drafts, evaluates, approves, and rejects architectural waivers.
  • Maintains personal availability for troubleshooting.
  • Provides professional and technical mentorship for Leadlevel IT resources.
  • Domain Architecture: Provides technology architectural assessments, strategies, and roadmaps for one or more technology domains.
  • Defines and documents architectural standards for a technology domain.
  • Facilitates IT and business community interaction to shape architecture solutions and domain direction.
  • Influences and oversees research projects that contribute to disruptive innovation.
  • Identifies contributors and stakeholders for their technology domain and leads collaboration efforts amongst that community.
  • Provides USAAlevel influence for their technical domain.
  • Performs professional and technical mentorship for Leadlevel IT resources.
  • Portfolio Architecture: Contributes domain expertise in support of the overall technology portfolio vision and strategy.


  • Bachelor’s degree in an IT-related field OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree
  • 8 or more years of directly related experience to include at least 2 years of related work experience in a technical leadership role within IT required.
  • Subject-matter-expert experience in technology application development and/or infrastructure and operational implementation
  • Subject-matter-expert depth in a minimum of one technology domain Technical depth for a domain of technology from an application, infrastructure, operations, scalability, availability, performance, people, process, and tooling perspective.

*Qualifications may warrant placement in a different job level*

When you apply for this position, you will be required to answer some initial questions.  This will take approximately 5 minutes.  Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.


  • Demonstrated expertise in Solution Architecture and Domain Architecture supporting large, complex domains and transformational projects
  • Demonstrated end to end expertise in Marketing Architecture across Operational and Application domains to include Cloud and on-premise environments, including:
    • Marketing Resource Management, including Planning, Financial Management and Workflow
    • Advertising & Promotions
    • Campaign Management
    • Content & Experience Management
    • Next Best Action, Optimization and Personalization
    • Marketing Data & Analytics
    • Search Engine Optimization
  • Functional knowledge of marketing compliance and regulatory requirements
  • Experience with Adobe Marketing Cloud products
  • Experience integrating with Adobe product suite.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs.  Additionally, our career path planning and continuing education will assist you with your professional goals.

Relocation assistance is not available for this position.

For Internal Candidates:

Must complete 12 months in current position (from date of hire or date of placement) or must have manager’s approval prior to posting.

Last day for internal candidates to apply to the opening is 4/19/20 by 11:59 pm CST time.