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Austin Vet Care Central: Customer Service Representative

Austin Vet Care Central

This is a Full-time position in Austin, TX posted September 5, 2021.

Austin Vet Care at Central Park is looking for a Customer Service Representative to join our growing team!!Job Summary:The Client Service Representative (CSR) is the first person that a client will meet upon contacting our facility.

We are looking for a friendly experienced CSR to join our team of receptionists.

The ideal candidate would be a positive person who can handle any situation with a smile and professionalism.

Must have experience that includes answering multi-phone lines, customer service, good interpersonal skills, and basic knowledge of Microsoft Office.Responsibilities and DutiesAssist with client services and some administrative tasksAnswer phones and greet clients and patientsAccurately enter client information, collect payments, and print receiptsSupervise/balance the cash boxFacilitate client medication refill requestsObtaining records from and emailing them to referring veterinariansClient reminder callsDocumenting callsQualifications and SkillsPrior experience with customer serviceHigh School diploma minimumComputer skills: Word/ExcelStrong customer service skillsWe offer a industry-leading benefits package which includes PTO, medical, dental & life insurance, paid parental leave, 401(k) matching, employee pet discounts, and more!

We also offer many opportunities for growth and development!If you are passionate about pets and providing exceptional customer service then we want you to join our team!Apply today!