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Apex Systems Inc: Customer Service Representative

Apex Systems Inc

This is a Full-time position in Houston, TX posted June 11, 2021.

Apex Systems currently has an exciting opportunity in Houston, Texas! Our client is looking to bring on a large number of customer service representatives for a 6 month contract opportunity. Please see the job description below.Job Title: Customer Service RepresentativeLocation:10900 Corporate Centre Drive, Suite 200Houston, TX 77041Northwest Houston, TXAvailable Shifts throughout 6 month contract: (potential to go perm)8 hour shift between the hours of 7:00 am to 9:00 pm Must be available for assigned shifts!Training Hours:5 weeks, hours are M-F, 7:00 AM-1:00 PM or 1:00 PM-7:00 PMPay Rate: $13.50/hourDuties: Responsible for answering telephone inquiries and scheduling consultations for Benefit Specialists. Responsible for researching and resolving complaints to ensure customer retention and satisfaction.Qualifications: 4 year college degree preferred, otherwise demonstrated customer service experience Call center experience is a bonus Excellent communication skills (both verbal and written), ability to research, follow up and resolve sensitive issues, proficient in working with web based applications and Microsoft Office Candidates must have a reliable form of transportation, the site is difficult to access by public transportationThis is a temporary to permanent position based on job performance and business need.I look forward to hearing from you!Pay: $13.50 per hourExperience:customer service : 1 year (Required)