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Dental Receptionist / Coordinator

Heartland Dental

This is a Full-time position in Waco, TX posted June 11, 2021.

OverviewFULL TIME + FULL BENEFITS!Our office is looking for responsible, determined Front Desk Dental Receptionist / Coordinator to handle various administrative tasks in our front office area. This role plays an important part in communicating effectively with patients and maintaining an organized administrative schedule. Our dental office is committed to providing optimal dental care. Responsibilities include maintaining and organizing all administrative functions in the front office, including reception tasks – receiving and distributing office mail and email, answering the office phone and distributing calls or messages accordingly, communicating patients’ arrival promptly, managing administrative records and pulling/filing office charts among other duties. Other tasks include appointment scheduling, including maintaining office records, documenting patient dental treatments and transactions, verifying insurance benefits, submitting claims and following up on claims with insurance companies, following office procedures for patient referrals and scheduling of office appointments.ResponsibilitiesQualificationsRequirements:* Outstanding written and verbal communication skills* A friendly, positive demeanor with patients and supported dental office team members* Great administrative organizational skills* Strong computer skills and the ability to learn new programs* Must demonstrate a thorough knowledge of dentistry and dental procedures* Exceptional customer service skills* Dental experience a plus* Associates degree preferred, but not requiredWe put our people first at Heartland Dental, and that shows in our generous benefits package.Company retains the sole discretion to change the duties of the position at any time.We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.