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Financial Counselor


This is a Contract position in Dallas, TX posted April 22, 2020.

Looking for your next opportunity? If so, choose Parkland and discover what a meaningful job feels like. Whether you work directly with patients or use your talent to support our care, you’ll be part of a team that’s providing valuable health services to Dallas County residents. And here, you’ll have the opportunity to put all your skills to work, and the support to grow and advance in your job and your field. Step into a career that will make a substantial difference for our patients—and for you. We blend cultures, talents, and experience into an exemplary health and hospital system.  Parkland has earned distinction as one of America’s Best Hospitals by U.S News and World Report every year since 1994.

Primary Purpose

Interviews patients at the time of entry to advise the patient of the optimal funding program, begin

eligibility determination, and assure that all Parkland patients are screened and qualified for



Minimum Specifications



• None.



• Must have two years experience in determining financial eligibility for government funding, program

funding, public funding or patient assistance programs in a physician or hospital business office



Equivalent Education and/or Experience

• May have an equivalent combination of education and/or experience in lieu of specific education

and/or experience as stated above.



• None.


Skills or Special Abilities

• Must be able to interview patients for the purpose of financial eligibility determination.

• Must be able to demonstrate a working knowledge of personal computers and other standard office


• Must have basic knowledge of medical software.

• Must have basic knowledge of public assistance programs and required forms.

• Must have knowledge of third party payors and insurance verification procedures, and understand

managed care and insurance contractual arrangements.

• Must be detail oriented, possess basic mathematical skills, and have sharp analytical skills to resolve

financial issues as they relate to multiple groups including third party payors, physicians, patients and

the system.

• Must demonstrate a positive demeanor, good verbal and written communication skills, and be

professional in both appearance and approach.

• Must be able to handle potentially stressful situations and multiple tasks simultaneously including

instructing and counseling patients regarding Parkland payment policies and public assistance


• Must be able to communicate effectively with patients, families, government entities, insurance

companies, and Parkland staff.

• Must be able to solve problems within the guidelines of established policies and procedures.

• Basic medical terminology knowledge preferred.

• Must be able to successfully complete additional job related training when offered.

• Bilingual skills preferred.



Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status.